Return Policy
WE ACCEPT RETURNS AND EXCHANGES FOR MOST ITEMS AT FULL PRICE GIVEN THAT THE FOLLOWING CONDITIONS ARE MET:
Buyer must contact us within 7 days of receiving purchase.
Approval is needed before sending back item.
Item must be returned in unused condition within 5 days from date of contact.
All original packaging and certifications must be returned with item.
Buyer must cover return shipping costs.
Initial shipping fees and any duty taxes paid will not be refunded.
THE FOLLOWING ITEMS ARE NOT AVAILABLE FOR RETURN OR EXCHANGE:
Items that have been altered or changed per your request
Custom designs
Personalized or Engraved items
Any item that was resized prior to sending. If the item does not fit you may send it back and pay for it to be sized appropriately.
**GIFTS AND PROPOSALS**
If you are purchasing an item for a gift or proposal and the time frame listed above regarding returns and exchanges doesn't work, please contact us prior to your purchase.
Buyer must contact us within 7 days of receiving purchase.
Approval is needed before sending back item.
Item must be returned in unused condition within 5 days from date of contact.
All original packaging and certifications must be returned with item.
Buyer must cover return shipping costs.
Initial shipping fees and any duty taxes paid will not be refunded.
THE FOLLOWING ITEMS ARE NOT AVAILABLE FOR RETURN OR EXCHANGE:
Items that have been altered or changed per your request
Custom designs
Personalized or Engraved items
Any item that was resized prior to sending. If the item does not fit you may send it back and pay for it to be sized appropriately.
**GIFTS AND PROPOSALS**
If you are purchasing an item for a gift or proposal and the time frame listed above regarding returns and exchanges doesn't work, please contact us prior to your purchase.